Privacy Policy

This Privacy Policy explains how BlindMasters (“BlindMasters,” “we,” “us,” or “our”) collects, uses, and discloses personal information in connection with this website and the quote or consultation requests submitted through it.

BlindMasters is based in Airdrie, Alberta, and this policy is written with reference to Alberta's Personal Information Protection Act (PIPA), which governs how private-sector organizations in Alberta collect, use, and disclose personal information. This policy is provided for transparency and general information only — it is not legal advice, and it does not constitute a guarantee of legal compliance.

Information you provide directly. When you complete the quote/contact form on this website, we ask for:

• Your full name (required)
• Your email address (required)
• Your phone number (optional)
• The service you're interested in, selected from our list of window covering offerings (optional)
• Any additional details you choose to share about your project, home, or windows (optional)

We do not ask for payment information, government identification, or other sensitive personal information through this website.

Automatically collected information. This website does not currently use cookies, analytics tools, or advertising or tracking technologies, so we do not automatically collect browsing behaviour, device identifiers, or usage analytics through the site.

We use the information submitted through the contact form to:

• Respond to your quote or consultation request
• Arrange an in-home consultation, measurement, or estimate
• Communicate with you about the services you've requested
• Provide customer support related to your inquiry or project
• Keep basic business records of client communications
• Meet any legal or regulatory obligations that apply to our business

We do not use the information you submit for marketing purposes beyond responding to your specific inquiry.

By voluntarily submitting the contact form, you consent to BlindMasters collecting and using the information you provide for the purposes described in this policy. You are not required to submit the form to browse this website — you can also reach us directly by phone or email using the details in Section 9.

If you no longer want us to retain or use information you've previously submitted, you may withdraw your consent at any time by contacting us, subject to any legal or contractual restrictions.

We do not sell personal information.

We may share information you submit with:

• Vercel, our website hosting provider, which delivers this site to your browser as part of standard web hosting
• Professional advisers (such as an accountant or lawyer), where necessary to obtain their advice
• Law enforcement or regulatory bodies, if required by law

We do not currently use a third-party CRM, email marketing platform, appointment scheduling tool, or payment processor in connection with this website.

This website does not currently set cookies or use analytics, advertising, or tracking technologies. If that changes in the future, this policy will be updated to describe the tools used and their purpose.

We retain personal information only as long as reasonably necessary for the purposes described in this policy — to respond to your request, maintain accurate business records, and meet any applicable legal obligations.

We use reasonable safeguards intended to protect the personal information you provide against unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request access to, or correction of, the personal information we hold about you, subject to applicable law. To make a request or ask a question about this policy, contact us at:

• Email: blindmastersab@gmail.com
• Phone: (587) 436-6896

If you have a concern about how we've handled your personal information that we haven't resolved to your satisfaction, you may also contact the Office of the Information and Privacy Commissioner of Alberta.

This website links to our Facebook page and may link to other third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies separately.

This website is intended for adults seeking window covering services and is not directed at children. We do not knowingly collect personal information from children through this site.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The effective date at the top of this page will be updated whenever changes are made.